More than 60 staff at the 112 emergency call service in Castile and León began their announced indefinite strike in Valladolid on Friday, 6 November 2026. They gathered at the start of the strike outside the headquarters on Paseo Hospital Militar. Their banners read: “Las emergencias no son un negocio. 112 privado, 112 precario” and “Lo público no se vende”. According to staff, the immediate trigger was the operator Ilunion Emergencias.
failing to comply with a work agreement signed in 2022. Works council secretary David Callejasaid that there had been three mediation sessions since July at the Servicio de Relaciones Laborales of the Junta de Castilla y León , but no agreement had been reached. The workers’ side accuses Ilunion Emergencias of terminating the agreement, even though it is due to expire at the end of the year and has so far been automatically renewed. Their main demand is the implementation of the so-called jornada antiestrés, which provides for rotating shifts. Other points of dispute concern working hours, staff rotations and contract stability in an outsourced public service.
The Junta de Castilla y León set servicios mínimos for the strike day. Under the requirements, core functions, particularly continuous telephone emergency call handling, must be fully maintained; the company is responsible for assigning staff to shifts. The relevant order was published, according to regional media reports, in the Boletín Oficial de Castilla y León . Initially, reports on compliance with the minimum service requirements on the first day of the strike were inconsistent.
The workers’ representatives announced that they would continue to take action until their demands were met. Further strikes are planned for the first Friday of each month. The company initially made no public comment on the allegations or the course of negotiations. By the time of publication, no new talks between Ilunion Emergencias and the works council had been reported either.
According to union representatives, the current agreement expires at the end of 2026. Staff argue that without reliable implementation of the jornada antiestrés, the high psychological and organisational pressures of working for 112 will not be adequately eased. It remains unclear whether and when mediation talks at the Servicio de Relaciones Laborales will resume.
Editor: Mira Cadena (Article created with AI assistance).