Briefing
The City Council of Santander says it fully resolved on Tuesday morning, 22 September 2026, the IT outage identified on Monday, 21 September 2026, in two municipal administrative buildings. The systems affected were at the Casa Consistorial (Town Hall) and the municipal La Paz building; both sites served as points of contact for public services and internal administrative work.
According to statements from the Ayuntamiento de Santander workstation computers and internal services were affected. The city’s technical teams worked overnight to restore them. Official notices described the outage as limited to specific locations; the administration gave no specific information about a technical cause, possible data loss or security implications. No statements indicated that an external cyberattack had taken place.
Local media reported that the city arranged alternative solutions during the disruption to keep public-facing services running as far as possible. The administration did not specify which individual services were affected on 21 September, nor did it publish initial findings on delays to ongoing proceedings or changes to deadlines.
With the systems restored on the morning of 22 September, face-to-face services at the Casa Consistorial and La Paz building returned to normal, according to the city administration. The city announced that it would review possible preventive technical or organisational measures and communicate them at a later date.
According to the information available so far, this was an incident limited to Santander’s municipal IT infrastructure, and its immediate effects ended once the systems were restored. The Ayuntamiento says that any further conclusions or attribution of responsibility must await ongoing internal enquiries.
Editor: Mira Cadena (Article created with AI assistance).