The regional government by Andalusia reminds consumers that their rights also apply when shopping at market stalls apply. Traders must, among other things, display prices clearly, issue receipts and provide a way to make complaints. The consumer protection authority responsible highlighted this on 14 November.
According to the authority, the announcement was prompted by International Street Vendor Day. The government advises customers to buy only from authorised stalls and to check whether goods meet safety and labelling requirements. It has not announced any new regulation.
Street trading includes sales outside permanent business premises, for example at dismantlable, portable or mobile stalls. According to the regional government, goods sold there must also display a visible, clear and legible final price, including taxes.
Depending on the product, customers must also be given sufficient information about its characteristics, composition, origin, use and possible risks. Goods must comply with safety regulations. The authority particularly highlights toys, electrical appliances, cosmetics and children’s products.
The proof of purchase or an invoice serves as evidence of the purchase and is important when asserting rights against the seller. The authority advises keeping the receipt. It says the same statutory consumer guarantee rules apply to faulty goods bought from street traders as to purchases from a permanent shop.
Anyone who believes their rights have been infringed can make a complaint. Sellers must keep the required complaint forms available and display a notice informing customers of this option. The government also recommends checking prices, labels and instructions before buying, and being cautious if information about origin or safety is insufficient.
The relevant municipality issues the permit for a sales stall. According to the announcement, customers should make sure the permit is displayed prominently at the stall.
For questions about consumer protection it refers to Junta de Andalucía on Consumo Responde, a free information and advice service run by the regional government. It says advice is also available from consumer protection offices in provincial capitals, municipal information offices and consumer organisations. The guidance applies to Andalusia in southern Spain.
Editor: Mira Cadena (Article created with AI assistance).